E: sales@boattrailerspares.com

Terms and Conditions

Boat Trailer Spares Website / Product Terms and Conditions

Disclaimer- Ultra High LLC plastic boat trailer parts; hdpe polyethylene, polypropylene, acetal, nylon materials are designed for use with aluminium style boats, pontoons and boat lift products. 

Plastic boat trailer parts supplied by us are not designed for gel coat boats. Although many use the products with fibreglass hulls; they do so at their own risk. Boat trailer spares and Ultra High LLC disclaims all liability for any damage that may occur to non aluminium boat hulls. For any inquiries into the use of plastic products, please contact us. 

Privacy Policy

Privacy Policy – Data Collection and Usage

At Boat Trailer Spares, we value your privacy and are committed to being transparent about how we process your personal data. Below, we outline the purposes for which we may collect and use your data:

  1. Order Fulfilment and Customer Support:
    We use your personal information, such as name, contact details, and payment information, to process and deliver your orders, provide customer support, and handle any inquiries or issues.
  2. Marketing and Communications:
    With your consent, we may use your contact information to send promotional offers, updates about our products and services, and newsletters. You may opt out of receiving marketing communications at any time.
  3. Website and App Functionality:
    To enhance your experience on our website, we collect data to improve its functionality, ensure compatibility, and personalize content.
  4. Legal and Compliance Requirements:
    We process data to comply with applicable laws, regulations, and legal obligations, including fraud prevention and security monitoring.
  5. Analytics and Performance Monitoring:
    We collect and analyse data, such as browsing behaviour and site interactions, to improve our website performance, user experience, and services.
  6. Facebook Data Usage:
    If you interact with our services through Facebook tools (e.g., Facebook Login, Messenger, or ads), we may collect and process data to provide relevant content, facilitate communication, and analyse the effectiveness of our campaigns.

Data Deletion Request:
In compliance with Facebook’s policies and our commitment to user privacy, you may request the deletion of your personal data collected through our website and services. To do so, contact us at privacy@boattrailerspares.com with the subject line “Data Deletion Request.” Include relevant details to verify your identity and the data you wish to have deleted. Upon receiving your request, we will process it in accordance with applicable laws and confirm the deletion.

For more details about our data practices, please refer to our full privacy policy at https://boattrailerspares.com/terms-and-conditions.

 

Terms & Conditions

1.0: Company Information.
Ultra High LLC. sales@ultrahighllc.com

1.1 Ultra High LLC makes no guarantee to the accuracy of the content on this web site. All content on this website to our best knowledge is true and accurate how ever may change at any time without notice.

1.2 Ultra High LLC its employees, directors, associates, affiliates, distributors, take no responsibility to the outcome of you (the user) to the use of the products and information supplied and or purchased from this website and our company.

1.3 Purchases made from our website (www.boattrailerspares.com) amazon, ebay include 14 day money back guarantee on faulty products. Returns must be made within 14 days, and notify us by email that you wish to make a return on a product.
– Freight on returned products is to be paid for by the customer. (PayPal orders may be eligible for free returns. See paypal t&c’s)
– Products are sold as is. Returns will not be accepted if the customer simply changes their mind.
– faulty products will be exchanged free of charge. Faulty products are to be returned and notify us within 7 days of receiving the goods. Freight on faulty products is to be paid for by the customer and will be reimbursed by us.

1.3a Exchanges: If a customer wishes to exchange a product or purchase for any reason except being faulty or void for another item, The customer is to return the original purchase to us. All freight charges on the return and new postage is to be paid by the customer.

1.4 Ultra High LLC only supplies products listed on our website, we do not offer installation advice. It is the customers responsibility to obtain the appropriate advice or have our products installed by a professionally licensed company or dealer.

1.5 Ultra High LLC HDPE Polyethylene and polypropylene Boat Trailer Parts are specifically designed for aluminium boats and trailers.

1.6 Ultra High LLC boat rollers, skids, bunks and bunk cover skid products can be used on fiberglass boats under certain circumstances, how ever it is recommended that the customer fully understands the risks that these products may cause due to the plastic properties. If you do not install the products correctly damage may occur to fiberglass hulls.

1.6a Bumper cover / Bunk cover profile sizes are measured using internal dimension from the smallest possible point. All sizes shown are approximates only as we must allow for slight variance in different operating conditions which allow for the expansion and retraction of the HDPE Polyethylene plastic. All sizes listed are correct at time of listing.

1.7 Ultra High LLC sources its products from numerous distributors and manufacturers which may be located around the world. 

1.7a We accept returns within a 14 day period from time products are received. If warranty is provided on a product you will be given manufacturer contact details upon request. We handle NO warranty claims and take no responsibility for the use and outcome of the product supplied.

1.8 Ultra High LLC, Its employees, directors, associates, can not be held responsible for damage to your person, property, or possessions relating from your use with products purchased from us. It is the buyers full responsibility to seek the appropriate installation advice before installing any product purchased onto there car, trailer, boat or other personally property.

1.9 Ultra High LLC supplies brackets for purchase. Installation of these brackets should be installed by a professional. Ultra High LLC, its employees, directors & associates take no responsibility for damage if products are not installed correctly.

2.0 Payments & Shipping Information.

2.1 Ultra High LLC accepts payments for goods via Pay-Pal, Amazon Pay or Credit Card payments.

2.2 Payment must be made in full before any goods are dispatched to the customer unless otherwise agreed upon before hand.

2.3 After payments have cleared from customer, items in stock will be aimed to be posted within 3 business days. All out of stock items, or custom ordered parts may take up to 3 weeks before shipped. You will be informed if this is the case.

2.4 The customer at checkout will be displayed a courier quote or freight quote. When we ship your order, we may change the courier selected to one of our choosing. We will do this if a better option may be available to allow for faster delivery and service to you.

To enable us to have our products shipped to the customer at the fastest and most economical rate, we use the facilities of Amazon fulfillment and distribution centres. Freight and tracking details will be provided by amazon to us which we will then pass on the relevant details to the customer. 

All parcels received may include amazon boxes and marketing material included.

2.5 Security & Credit Card Processing:

2.7 Pickup is not available on any orders.

– 256 Bit Encryption SSL – Our website employs the latest security measures to ensure that your personal data (name, address, credit card number) are all secure in the transmission to our website. This encompasses a 256 bit SSL encrypted connection on all payment pages on this website. The SSL Certificate is verified and backed by wp engine which is a world leader in internet security and hosting services.

We do not store or keep any record of credit numbers, either online or offline. In fact no one in our company ever see’s the actual credit card number as the transaction you perform on this website is instantaneous, and once complete the number is discarded by our system automatically, without human eyes seeing it.

3.0 DIY articles, Website Articles, Tutorials, Photos, Videos & Website content. All information provided on this website (https://boattrailerspares.com) and any affiliate links is at the opinion of the author of the appropriate page. The information on this website is provided as a guide only and should not be taken as advice, installation advice or a commitment to buy any product mentioned.

3.1 It is up to the user of this website & buyer of any product to seek independent advice and installation by a qualified professional.

3.2 Ultra High LLC and its employees or affiliates take no responsibility to the outcome of your products purchased or out come by following any information contained in this website. It is provided as a guide only.

3.3 Errors; We will endeavour to ensure that we do not make errors with pricing and related promotions. However, we reserve the right to cancel any orders where a palpable error has occurred. If we cancel an order because a palpable error has occurred, we will endeavour to contact you to advise of the outcome.

4.0 Any purchase made via boattrailerspares.com, E-bay, Amazon, in person or over the phone, We may sign you up to our newsletter automatically to receive future updates and information on our products.

4.1 you may remove your self from our mailing list by visiting our website, and clicking unsubscribe from our newsletter signup section.

 

5.0 For more information on the products and services Ultra High LLC provides. simply contact us to talk to one of our Staff.

More Privacy Policies

1.0 Facebook Login and Data

In compliance with Facebook’s policies and our commitment to user privacy, we provide users with the ability to request the deletion of their personal data collected through interactions with our website and services. If you wish to request the deletion of your data, please contact us at privacy@boattrailerspares.com with the subject line “Data Deletion Request.” In your request, include the relevant details to verify your identity and the data you wish to have deleted. Upon receiving your request, we will process it in accordance with applicable laws and confirm the deletion. For more details about our data practices, please refer to our full privacy policy at https://boattrailerspares.com/terms-and-conditions.

 

Disclaimers:

Your Consent – By using our website, you consent to the collection and use of this information by Roxom Pty Ltd. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Disputes – If you have any dispute regarding a transaction or product. Please email sales@boattrailerspares.com and include your order or invoice number, contact details and as much information on your dispute as possible. One of our staff members will respond accordingly and look to resolve your issue.

Un-Authorized Transactions – If their are any un-authorized transactions against us ‘Roxom Pty ltd’ we may instruct our bank to charge any credit card used for purchase to recoup any losses that may occur un-lawfully or against these terms & conditions. If no credit card was used, we may seek the service of third party debt collection agencies to recoup any losses that may arise. 

Possible Changes in Policies – We reserve the right to modify or amend policies at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.